Diamond Insurance – you’re in safe hands

PHONEGATE DAY 16 – AND STILL NO LIGHT AT THE END OF THE TUNNEL. THIS IS GETTING TO BE ANNOYING, NOT TO MENTION RATHER WORRYING!

We must sincerely apologise to anybody who has been trying to contact us by telephone over the past few days. Somehow, our telephone lines have been cancelled due to confusion between our long-established business lines and the private line for the new tenants of the flat above our office.

For the time being, please call us on:

07780 495246  or 01442 828657 (but this is also our fax line so there is the chance of getting some nasty electronic noise).

However, both of these telephone numbers each have only the one line so please be patient. Or please

e-mail to info@diamondinsurance.net or use the contact request form on this website

and we will get back to you as quickly as possible

Urgent efforts are being made to have our telephone lines reinstated.  “They” did find us some phone lines but not our normal telephone number. A BT Openreach engineer has visited but only to install the new number that we did not want and which has now been withdrawn. So we are back to chasing our telephone provider who have so far been utterly clueless.

We were advised that our original phone numbers would be reinstated on 6th December. That did not happen but we did receive a letter dated 5th December that told us that normal service would resume on 2nd November! We also received a letter dated the same day from the same person telling us that we had asked for our phones to be transferred to a different provider. They have got ahead of themselves there because once we get our phones back, we will be taking our business elsewhere.

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